Loss, Theft or Damage of a Document of EU Citizens

REGISTRATION CERTIFICATE OF EU CITIZENS

All registration certificate holders must report its loss, theft or damage.


What is the time limit to report loss, theft or damage of the document?

3 working days.


Where can you report loss, theft or damage of the document?

You can report loss, theft or damage personally at a Ministry of the Interior office, send it by post, Data Box or by e-mail with an advanced electronic signature, or you can submit it through an authorised representative. If the loss or the theft occurred abroad, report it to a diplomatic mission.


What is the administrative fee?

300 CZK in the form of stamps.


STEPS TO FOLLOW IN ORDER TO APPLY FOR A NEW (REPLACEMENT) DOCUMENT IN CASE OF ITS LOSS, THEFT OR DAMAGE:

1. Prepare the necessary documents

To apply for a new registration certificate you will need:

  • A valid travel document.
  • In the case of theft, it is recommended to have a confirmation from the police that you have reported the theft of the document.
  • A form for notification of changes, if you are reporting the loss by post.
  • The damaged document in the case of damage.

When reporting, you must pay an administrative fee of 300 CZK in the form of stamps.

Please review the formal requirements that the documents must meet.

2. Fill in the loss notification form

You can fill in the form online. Then print out the filled-in form and sign it.

You can also download a blank form, print it out and fill it in by hand, or you can collect the form free of charge at one of the offices of the Ministry of the Interior. The form must be filled in legibly, in block capitals and Latin characters.

3. Send the form or make an appointment at a Ministry of the Interior office

You can report loss, theft or damage personally at a Ministry of the Interior office, send it by post, Data Box or by e-mail with an advanced electronic signature, or you can submit it through an authorised representative, or report it at a diplomatic mission.

For procedural reasons, you must always go personally to a Ministry of the Interior office. You can, therefore, report the loss or the theft in person and get a new registration certificate right away. In this case, please make an appointment online or by phone beforehand.

If the offered appointment slot is after your time limit for reporting the loss or the theft expires, visit a Ministry of the Interior office during opening hours without an appointment. With no appointment reservation, you have to wait your turn. If you fail to report the change within the time limit, you can be fined.

When reporting loss, theft or damage by post, it usually takes several days to process the filing. After registering the loss or the theft, the Ministry employees will prompt you by phone or in writing to come to collect the new registration certificate. If you are not prompted within 30 days, call the hotline. The hotline employees will check if the change has been made and will schedule an appointment for you to come and collect the new document.

4. Go to a Ministry of the Interior office

Go to a Ministry of the Interior office to report loss or theft of a document. The employees will make a written record with you and you will receive a new registration certificate right away.

PERMANENT RESIDENCE PERMIT OF EU CITIZENS

All permanent residence permit document holders must report its loss, theft or damage.


What is the time limit to report a loss, theft or damage of the document?

3 working days.


Where can you report loss, theft or damage of the document?

You can report loss, theft or damage personally at a Ministry of the Interior office, send it by post, Data Box or by e-mail with an advanced electronic signature, or you can submit it through an authorised representative. If the loss or the theft occurred abroad, report it to a diplomatic mission.


What is the administrative fee?

300 CZK in the form of stamps.


STEPS TO FOLLOW IN ORDER TO APPLY FOR A NEW (REPLACEMENT) DOCUMENT IN CASE OF ITS LOSS, THEFT OR DAMAGE:

1. Prepare the necessary documents

To apply for a new document you will need:

When reporting, you must pay an administrative fee of 300 CZK in the form of stamps.

Please review the formal requirements that the documents must meet.

2. Fill in the loss notification form

You can fill in the form online. Then print out the filled-in form and sign it.

You can also download a blank form, print it out and fill it in by hand, or you can collect the form free of charge at one of the offices of the Ministry of the Interior. The form must be filled in legibly, in block capitals and Latin characters.

3. Send the form or make an appointment at a Ministry of the Interior office

You can report loss, theft or damage personally at a Ministry of the Interior office, send it by post, Data Box or by e-mail with an advanced electronic signature, or you can submit it through an authorised representative, or report it at a diplomatic mission.

For procedural reasons, you must always go personally to a Ministry of the Interior office. You can, therefore, report the loss or the theft in person and get a new document right away. In this case, please make an appointment online or by phone beforehand.

If the offered appointment slot is after your time limit for reporting the loss or the theft expires, visit a Ministry of the Interior office during opening hours without an appointment. With no appointment reservation, you have to wait your turn. If you fail to report the change within the time limit, you can be fined.

When reporting loss, theft or damage by post, it usually takes several days to process the filing. After registering the loss or the theft, the Ministry employees will prompt you by phone or in writing to come to collect the new permanent residence permit document. If you are not prompted within 30 days, call the hotline. The hotline employees will check if the change has been made and will schedule an appointment for you to come and collect the new document.

4. Go to a Ministry of the Interior office

Go to a Ministry of the Interior office to report loss or theft of a document. The employees will make a written record with you and you will receive a new permanent residence permit document right away.

TEMPORARY RESIDENCE PERMIT OF EU CITIZENS’ FAMILY MEMBERS

All temporary residence permit document holders must report its loss, theft or damage.


What is the time limit to report loss, theft or damage of the document?

3 working days.


Where can you report loss, theft or damage of the document?

You can report loss, theft or damage personally at a Ministry of the Interior office, send it by post, Data Box or by e-mail with an advanced electronic signature, or you can submit it through an authorised representative. If the loss or the theft occurred abroad, report it to a diplomatic mission.


What is the administrative fee?

300 CZK in the form of stamps.


STEPS TO FOLLOW IN ORDER TO APPLY FOR A NEW (REPLACEMENT) DOCUMENT IN CASE OF ITS LOSS, THEFT OR DAMAGE:

1. Prepare necessary documents

To report loss, theft or damage you will need:

  • A valid travel document.
  • A form for notification of changes, if you are reporting the loss by post.
  • The damaged document or the document with non-functional biometric data medium.
  • In the case of theft, it is recommended to have a confirmation from the police that you have reported the theft of the document.
  • The damaged document in the case of damage.

When reporting, you must pay an administrative fee of 300 CZK in the form of stamps.

Please review the formal requirements that the documents must meet.

2. Fill in the form for notification of loss

You can fill in the form online. Then print out the filled-in form and sign it.

You can also download a blank form, print it out and fill it in by hand, or you can collect the form free of charge at one of the offices of the Ministry of the Interior. The form must be filled in legibly, in block capitals and Latin characters.

3. Make an appointment to go to a Ministry of the Interior office

You can report loss, theft or damage personally at a Ministry of the Interior office, send it by post, Data Box or by e-mail with an advanced electronic signature, or you can submit it through an authorised representative, or report it at a diplomatic mission.

If you wish to make the notification in person, please make an appointment online or by phone beforehand. If the offered appointment slot is after your time limit for notification of the change expires, send the documents by post, Data Box or by e-mail with an advanced electronic signature, or visit a Ministry of the Interior office during opening hours without an appointment. With no appointment reservation, you have to wait your turn. If you fail to report the change within the time limit, you can be fined.

When reporting loss, theft or damage by post, it usually takes several days to process the filing. After the change is made, the Ministry employees will notify you by phone or in writing to come to have your biometric data collected. If you are not prompted within 30 days, call the hotline. The hotline employees will check if the change has been made and will schedule an appointment for you to come and have your biometric data collected.

4. Go to a Ministry of the Interior office

Go to a Ministry of the Interior office to report loss or theft of a document. The Ministry employees will make a written record with you and you will receive a confirmation that you have reported the loss, theft or damage. They will also schedule an appointment with you so that you get your biometric data taken.

5. Come to have your biometric data taken

Come to your appointment to have your biometric data taken and take your travel document with you. At your appointment, you will be told when to come and collect your new card.

6. Collect your document (biometric card)

The last step is to collect your residence permit document or residence card (biometric card). The time limit for collection is 60 days from the date you had your biometric data taken.

PERMANENT RESIDENCE PERMIT OF EU CITIZENS’ FAMILY MEMBERS

All permanent residence permit document or permanent residence card holders must report its loss, theft or damage.


What is the time limit to report loss, theft or damage of the document?

3 working days.


Where can you report loss, theft or damage of the document?

You can report loss, theft or damage personally at a Ministry of the Interior office, send it by post, Data Box or by e-mail with an advanced electronic signature, or you can submit it through an authorised representative. If the loss or the theft occurred abroad, report it to a diplomatic mission.


What is the administrative fee?

300 CZK in the form of stamps.


STEPS TO FOLLOW IN ORDER TO APPLY FOR A NEW (REPLACEMENT) DOCUMENT IN CASE OF ITS LOSS, THEFT OR DAMAGE:

1. Prepare necessary documents

To report loss, theft or damage you will need:

  • A valid travel document.
  • A form for notification of changes, if you are reporting the loss by post.
  • The damaged document or the document with non-functional biometric data medium.
  • In the case of theft, it is recommended to have a confirmation from the police that you have reported the theft of the document.
  • The damaged document in the case of damage.

When reporting, you must pay an administrative fee of 300 CZK in the form of stamps.

Please review the formal requirements that the documents must meet.

2. Fill in the form for notification of loss

You can fill in the form online. Then print out the filled-in form and sign it.

You can also download a blank form, print it out and fill it in by hand, or you can collect the form free of charge at one of the offices of the Ministry of the Interior. The form must be filled in legibly, in block capitals and Latin characters.

3. Make an appointment to go to a Ministry of the Interior office

You can report loss, theft or damage personally at a Ministry of the Interior office, send it by post, Data Box or by e-mail with an advanced electronic signature, or you can submit it through an authorised representative, or report it at a diplomatic mission.

If you wish to make the notification in person, please make an appointment online or by phone beforehand. If the offered appointment slot is after your time limit for notification of the change expires, send the documents by post, Data Box or by e-mail with an advanced electronic signature, or visit a Ministry of the Interior office during opening hours without an appointment. With no appointment reservation, you have to wait your turn. If you fail to report the change within the time limit, you can be fined.

When reporting loss, theft or damage by post, it usually takes several days to process the filing. After the change is made, the Ministry employees will notify you by phone or in writing to come to have your biometric data collected. If you are not prompted within 30 days, call the hotline. The hotline employees will check if the change has been made and will schedule an appointment for you to come and have your biometric data collected.

4. Go to a Ministry of the Interior office

Go to a Ministry of the Interior office to report loss or theft of a document. The Ministry employees will make a written record with you and you will receive a confirmation that you have reported the loss, theft or damage. They will also schedule an appointment with you so that you get your biometric data taken.

5. Come to have your biometric data taken

Come to your appointment to have your biometric data taken and take your travel document with you. At your appointment, you will be told when to come and collect your new card.

6. Collect your document (biometric card)

The last step is to collect your residence permit document (biometric card). The time limit for collection is 60 days from the date you had your biometric data taken.

THE UNITED KINGDOM CITIZENS

All registration certificate or permanent residence permit document holders must report its loss, theft or damage.


What is the time limit to report loss, theft or damage of the document?

3 working days.


Where can you report loss, theft or damage of the document?

You can report loss, theft or damage personally at a Ministry of the Interior office, send it by post, Data Box or by e-mail with an advanced electronic signature, or you can submit it through an authorised representative. If the loss or the theft occurred abroad, report it to a diplomatic mission.


What is the administrative fee?

300 CZK in the form of stamps.


STEPS TO FOLLOW IN ORDER TO APPLY FOR A NEW (REPLACEMENT) DOCUMENT IN CASE OF ITS LOSS, THEFT OR DAMAGE:

1. Prepare the necessary documents

To report loss, theft or damage you will need:

  • A valid travel document.
  • A form for notification of changes, if you are reporting the loss by post.
  • The damaged document or the document with non-functional biometric data medium.
  • In the case of theft, it is recommended to have a confirmation from the police that you have reported the theft of the document.
  • The damaged document in the case of damage.

When reporting, you must pay an administrative fee of 300 CZK in the form of stamps.

Please review the formal requirements that the documents must meet

2. Fill in the form for notification of loss

You can fill in the form online. Then print out the filled-in form and sign it.

You can also download a blank form, print it out and fill it in by hand, or you can collect the form free of charge at one of the offices of the Ministry of the Interior. The form must be filled in legibly, in block capitals and Latin characters.

3. Make an appointment to go to a Ministry of the Interior office

You can report loss, theft or damage personally at a Ministry of the Interior office, send it by post, Data Box or by e-mail with an advanced electronic signature, or you can submit it through an authorised representative, or report it at a diplomatic mission.

If you wish to make the notification in person, please make an appointment online or by phone beforehand. If the offered appointment slot is after your time limit for notification of the change expires, send the documents by post, Data Box or by e-mail with an advanced electronic signature, or visit a Ministry of the Interior office during opening hours without an appointment. With no appointment reservation, you have to wait your turn. If you fail to report the change within the time limit, you can be fined.

When reporting loss, theft or damage by post, it usually takes several days to process the filing. After the change is made, the Ministry employees will notify you by phone or in writing to come to have your biometric data collected. If you are not prompted within 30 days, call the hotline. The hotline employees will check if the change has been made and will schedule an appointment for you to come and have your biometric data collected.

4. Go to a Ministry of the Interior office

Go to a Ministry of the Interior office to report loss or theft of a document. The Ministry employees will make a written record with you and you will receive a confirmation that you have reported the loss, theft or damage. They will also schedule an appointment with you so that you get your biometric data taken.

5. Come to have your biometric data taken

Come to your appointment to have your biometric data taken and take your travel document with you. At your appointment, you will be told when to come and collect your new card.

6. Collect your document (biometric card)

The last step is to collect your residence permit document (biometric card). The time limit for collection is 60 days from the date you had your biometric data taken.